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how to measure churn

How to Measure Churn: Net Revenue Retention vs. Gross Revenue Retention

Churn is a critical metric that will need constant measurement. Moreover, Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) are two of the most important calculations to make when it's time to measure churn in your startup - here's where to start.

organizational silos

Silos and Turf Wars: What are Organizational Silos and Why Do They Exist

What are organizational silos? How are they formed? Why are organizational silos bad for a company? Find out all this and more in our 3-part series on Silos and Turf Wars.

blitzscaling book review

Book Review – Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies

In this business book review, we look at Blitzscaling, in which authors Reid Hoffman and Chris Yeh discuss "The Lightning-Fast Path to Building Massively Valuable Companies."

Own Your Own Content

When Spreading the Word Online, Remember to Own Your Own Content

Working with the press to get your story in the news is an excellent way to receive widespread attention. There is, though, a danger of losing control of this content – and also your message – and so you need to be aware of the pitfalls, and how to avoid them.

what is a strategic alliance

What Is a Strategic Alliance and Should You Form a Horizontal or Vertical Alliance?

Forming a partnership with like-minded businesses is called a “strategic alliance," but what is a strategic alliance and what's the difference between horizontal and vertical alliance? We explain everything you need to know about such partnerships.

term loan

What Is a Term Loan and How to Get a Loan for Your Small Business

A small business term loan can be an excellent way to get your startup off the ground, but what is a term loan, what are the pros and cons, and how can you get one?

what does .io mean

What Does .io Mean and What is the .io Domain Extension?

All growing startups reach a point when they need to find the right domain and TLD for their brand. An increasingly popular option is the .io domain extension, but we're often asked, “What does .io mean?” and “Should I use the .io domain for my startup?” We answer all these questions and more.

daily active users

Daily Active Users (DAU) vs. Monthly Active Users (MAU): How to Calculate Active Users for Your SaaS Startup

DAU (daily active users) and MAU (monthly active users) are some of the key SaaS startup metrics you need to know. We look at what they mean and how to calculate them.