Drew Simpson

Calculating customer acquisition cost ratio (CAC Ratio) for your SaaS business

As a SaaS entrepreneur, there are countless numbers, statistics, and metrics that you need to track and calculate to assess the health of your business, but the sheer number of acronyms can be overwhelming. In this series on key SaaS metrics, we walk you through the most common—and helpful—metrics you need to know to successfully run and grow your SaaS business. 

How can you evaluate the success or failure of your sales and marketing campaigns? Are they worth the money you’re putting into them? Or is the payback period so long that you should shift tactics? There’s only one way to know for sure, and that’s by figuring out how long it takes to effectively pay back your costs with the money earned from the new sales generated by your sales and marketing efforts.

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