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How to Manage Your SaaS Startup’s Burn Rate

Knowing how to calculate your burn rate, and keep it low, are fundamental to startup success. Read on to see how it’s done.

Webinar Takeaways: The Business Metrics That Drive Investors

Lighter Capital hosted a webinar about important metrics to track when fundraising. Here are five interesting takeaways from the webinar.

How to Tell If an Investor Is a Bad Fit

How to Tell if an Investor is a Bad Fit. These red flags from potential investors are signs you should run, not walk, in the opposite direction.

Customer Success Metrics: NPS and CSAT

Customer success metrics for SaaS startups. Plotting NPS and CSAT scores by cohort will begin to show you the driving forces behind customer churn.

Using Cohort Analysis to Make Your SaaS Metrics Actionable

As a SaaS entrepreneur, you have a lot of data coming at you. How to make sense of it all? A good place to start is looking at cohorts grouped by time, segment, and size.