User onboarding is one of the most crucial moments for your product. Done well and it will go a long way toward determining whether your customers are successful and satisfied in using your product, which will in turn influence how loyal they are and how likely they are to recommend you to others. What is User Onboarding? User onboarding is the process of educating new customers to find value in a product or service. Think of user onboarding as a way of welcoming your new cus