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Jul 5, 20173 min read
Customer Success Metrics: NPS and CSAT
If there is a single, essential factor for predicting the long-term survival rate of a SaaS company, it’s the churn rate. Even companies...
May 11, 20163 min read
3 Shortcuts to Avoid When Calculating Your SaaS Metrics
Creating your first financial model and defining the right set of SaaS metrics can be daunting, especially for early stage SaaS companies...
Apr 11, 20161 min read
How to Get the Funding that Best Fits Your Startup
If you’re trying to raise money for your business, there are now many alternatives to VC funding, particularly for smaller tech...
Apr 5, 20161 min read
How to Prove Your Startup’s Growth Potential
Fundraising is tough. Make it easier by telling a good story about your startup's potential growth with your business metrics.
Jan 12, 20163 min read
How to Calculate Average Revenue per Customer (ARPC) for Your SaaS Business
Average Revenue per Customer (ARPC), or per account (ARPA), reveals your most valuable products and services. Here's how to calculate it.
Jan 7, 20164 min read
4 Service Providers Early-Stage Startups Can’t Live Without
While most SaaS startups are focused on raising funds and optimizing growth, there’s an equally important area that many entrepreneurs...
Jan 5, 20162 min read
Committed Monthly Recurring Revenue (CMRR) Explained
Learn how to calculate Committed MRR (CMRR), an important forward-looking SaaS business metric.
Dec 17, 20151 min read
How to open the door to capital: Lighter Capital’s guide for tech startups
You’re about to go knocking on doors to raise capital for your growing tech company, but do you know how to maximize your chances to...
Nov 12, 20154 min read
The Pros and Cons of Transitioning from a Service to a Product Company
It’s a ubiquitous trend in the world of software: service-based consulting companies transitioning to subscription-based SaaS product...
Nov 2, 20153 min read
How to Use Financial Projections to Tell Your Growth Story
Potential investors want more than your P&L and financial projections - they want your growth story. Here's how to give it to them.
Oct 9, 20151 min read
How to Calculate SaaS Monthly Recurring Revenue (MRR)
One of the most important SaaS metrics to track is monthly recurring revenue (MRR). Here's how to calculate it.
Sep 27, 20154 min read
From Service to Product Company: Experts Share How to Do It Successfully
Our team just got back from Dreamforce 15 in San Francisco. At the conference, our CEO BJ Lackland participated in a session with Jason...
Jul 1, 20157 min read
How to Build a World-Class SaaS Sales Team
On Thursday, June 25, Jason Lemkin, Managing Director at Storm Ventures , and Aaron Ross, author of Predictable Revenue , joined our CEO...
Jun 19, 20154 min read
The Path to Success: 4 Ways to Maximize Your Product Development Process
So you’re ready to start developing a new product or service idea? That’s great, but how can you ensure that you actually will achieve...
May 15, 20153 min read
Is Your SaaS Startup Ready to Launch?
The launch of something new is one of the most thrilling moments for entrepreneurs and future-focused companies. A new product or service...
Mar 25, 20154 min read
4 Metrics to Track When Raising Capital
When you’re talking to investors, they’re going to want to know a lot about your company: your pitch, your customers, the thinking...
Mar 16, 20153 min read
How the Lower Cost of Innovation Changed Everything
Over the past decade, starting up a tech business has gotten much cheaper. Servers and other hardware are now available on a SaaS basis,...
Feb 6, 20153 min read
The SaaS Revenue Model: 7 Factors That Drive Startup Success
Developing a revenue model for your business is perhaps the best way to get and keep your startup financially healthy. A well thought out...
Jan 7, 20153 min read
Funding Fit Tip 4: Build a Product the Market Wants
Learn how to find your product-market fit and build the right product for the right market. We help you avoid the big reason startups fail.
Nov 26, 20142 min read
What we learned from Concur’s Rajeev Singh at 9Mile Labs Demo Day
Last Thursday, more than 500 people from the start-up community gathered in Washington State Convention Center downtown Seattle. They...
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