top of page


Congrats, You’ve Just Secured Funding. Now What?
This is it! The moment you’ve been waiting for through those long hours of working to translate a fledgling idea into a real business....
3 min read


How to Market Like a Human
It’s tempting to think that our customers are rational – that they make logical decisions about what to buy and why. But since when have...
3 min read


Why Underpricing Monthly SaaS Subscriptions Undercuts Future Revenues
Subscription models bring a new level of complexity— deferred revenue , monthly recurring revenue churn , customer churn —but it also...
2 min read


When (And How) to Build a Product Marketing Team
Ah, the old “ what is product marketing ” debate. And then there’s the product management versus product marketing dilemma, with the all too common tug-of-war struggle to divvy up areas of responsibility properly. Any way you cut it, product marketing is most often seen as something of a gray area, living at the intersection of your product, sales, and marketing organizations. And while there are plenty of good frameworks to help you figure out who should own what within you
6 min read


Customer Success Metrics: NPS and CSAT
If there is a single, essential factor for predicting the long-term survival rate of a SaaS company, it’s the churn rate. Even companies...
3 min read


3 Shortcuts to Avoid When Calculating Your SaaS Metrics
Creating your first financial model and defining the right set of SaaS metrics can be daunting, especially for early stage SaaS companies...
3 min read


How to Get the Funding that Best Fits Your Startup
If you’re trying to raise money for your business, there are now many alternatives to VC funding, particularly for smaller tech...
1 min read


How to Prove Your Startup’s Growth Potential
Fundraising is tough. Make it easier by telling a good story about your startup's potential growth with your business metrics.
1 min read


How to Calculate Average Revenue per Customer (ARPC) for Your SaaS Business
Average Revenue per Customer (ARPC), or per account (ARPA), reveals your most valuable products and services. Here's how to calculate it.
3 min read


4 Service Providers Early-Stage Startups Can’t Live Without
While most SaaS startups are focused on raising funds and optimizing growth, there’s an equally important area that many entrepreneurs...
4 min read


Committed Monthly Recurring Revenue (CMRR) Explained
Learn how to calculate Committed MRR (CMRR), an important forward-looking SaaS business metric.
3 min read


How to open the door to capital: Lighter Capital’s guide for tech startups
You’re about to go knocking on doors to raise capital for your growing tech company, but do you know how to maximize your chances to...
1 min read


The Pros and Cons of Transitioning from a Service to a Product Company
It’s a ubiquitous trend in the world of software: service-based consulting companies transitioning to subscription-based SaaS product...
4 min read


How to Use Financial Projections to Tell Your Startup's Growth Story
Potential investors want more than your P&L and financial projections - they want your growth story. Here's how to give it to them.
3 min read


How to Calculate SaaS Monthly Recurring Revenue (MRR)
One of the most important SaaS metrics to track is monthly recurring revenue (MRR). Here's how to calculate it.
1 min read


From Service to Product Company: Experts Share How to Do It Successfully
Our team just got back from Dreamforce 15 in San Francisco. At the conference, our CEO BJ Lackland participated in a session with Jason...
4 min read


How to Build a World-Class SaaS Sales Team
On Thursday, June 25, Jason Lemkin, Managing Director at Storm Ventures , and Aaron Ross, author of Predictable Revenue , joined our CEO BJ Lackland for a live Q&A about start-up growth, sales, and funding. We’ve taken their 45 minute discussion and pulled some questions and answers you might find useful if you’re scaling your sales team. Enjoy! Q: In a predictable revenue-based SaaS company, what are some fundamental practices that are crucial to success for a sales rep? Aa
7 min read


The Path to Success: 4 Ways to Maximize Your Product Development Process
So you’re ready to start developing a new product or service idea? That’s great, but how can you ensure that you actually will achieve...
4 min read


Is Your SaaS Startup Ready to Launch?
The launch of something new is one of the most thrilling moments for entrepreneurs and future-focused companies. A new product or service...
3 min read


4 Metrics to Track When Raising Capital
When you’re talking to investors, they’re going to want to know a lot about your company: your pitch, your customers, the thinking...
4 min read
bottom of page


